Troubleshooting Guide: Brother Printer Not Printing

Brother Printer not printing


Brother printers are known for being reliable and producing high-quality prints, but they can still have occasional printing problems. If your Brother printer is not printing correctly, it can be frustrating and disrupt your workflow. However, before you panic or consider buying a new printer, it’s crucial to diagnose and resolve the issue. In this comprehensive guide, we’ll explore common problems and provide step-by-step solutions to get your Brother printer back on track.

Brother Printer not printing

Common Issues and Solutions for Brother Printer not printing

  1. Check for Connectivity Problems:One of the most frequent reasons for printing issues is a connection problem or Brother Printer offline. Ensure that your Brother printer is properly connected to your computer or network. If it’s a wireless printer, verify your Wi-Fi network connection.
    • Solution: Re-establish the connection and ensure that your printer is online.
  2. Empty or Low Ink/Toner Cartridge:If your printer is not printing, it might be due to low or empty ink or toner cartridges.
    • Solution: Replace the empty or low cartridges with new ones.
  3. Print Jobs Stuck in Queue:Sometimes, print jobs can get stuck in the print queue.
    • Solution: Cancel any pending print jobs in your print queue and try printing again.
  4. Paper Jam:Paper jams are a common issue that can disrupt the printing process.
    • Solution: Carefully remove the jammed paper, ensuring there are no small bits left behind.
  5. Driver Issues:Outdated or corrupted printer drivers can lead to printing problems.
    • Solution: Update your printer drivers to the latest version from Brother’s official website.
  6. Settings and Configuration Problems:Incorrect printer settings or configurations can affect printing.
    • Solution: Double-check your printer settings and ensure they match your document’s requirements.
  7. Unclean Print Head:Over time, the print head can become dirty or clogged.
    • Solution: Clean the print head using the built-in maintenance tools on your Brother printer.
  8. Quality Settings:If your print quality is poor, check your printer’s quality settings.
    • Solution: Adjust the quality settings for the desired output.

Advanced Troubleshooting Steps for Brother Printer not Printing

If you’ve tried the above solutions and your Brother printer is still not printing correctly, you may need to perform more advanced troubleshooting:

  1. Firmware Update:Ensure that your printer’s firmware is up to date, as manufacturers often release updates to address known issues.
    • Solution: Visit Brother’s website to download and install the latest firmware.
  2. Factory Reset:In extreme cases, a factory reset can resolve persistent issues.
    • Solution: Perform a factory reset as per your printer’s user manual.
  3. Contact Customer Support: Reach out to Brother’s customer support for help if you need it.


When your Brother printer is not printing correctly, it can be a frustrating experience. However, most issues can be resolved with some basic troubleshooting steps. Start with the simple solutions, like checking connections and replacing empty cartridges, and then move on to more advanced troubleshooting if needed. By following the steps in this guide, you can likely resolve the issue and get your Brother printer back to producing high-quality prints. If all else fails, reach out to Brother’s customer support for further assistance. Remember, with the right approach, you can avoid unnecessary expenses and continue to enjoy the benefits of your Brother printer.

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